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Help prevent hospital errors

Medical errors - prevention; Patient safety - hospital errors

A hospital error is when there is a mistake in your medical care. Errors can be made in your:

• Medicines
• Surgery
• Diagnosis
• Equipment
• Lab and other test reports

Hospital errors are a leading cause of death. Doctors, nurses, and all hospital personnel are working to make hospital care safer.

Learn what you can do to help prevent medical errors when you are in the hospital.

Take an Active Part in Your Health Care

Do all you can to help you and your health care providers stay on top of your care:

• Share your health information with providers in the hospital. Do not think they already know it.
• Know what tests are being done. Ask what the test is for, ask for test results, and ask what the results mean for your health.
• Know what your condition is and the plan for treatment. Ask questions when you do not understand.
• Bring a family member or friend with you to the hospital. They can help get things done if you cannot help yourself.
• Find a primary care provider to work with you. They can help if you have a lot of health problems or if you are in the hospital. They can help make the transition from hospital to home or other sites of care go more smoothly.

If you are Having Surgery, Help Keep Yourself Safe

Go to a hospital you trust.

• Go to a hospital that does a lot of the type of surgery you are having.
• You want the doctors and nurses to have a lot of experience with patients like you.

Make sure that you and your surgeon know exactly where or on which side you are getting your operation. Have the surgeon mark on your body where they will operate.

Decrease Your Risk for Infection

Remind family, friends, and providers to wash their hands:

• When they enter and leave your room
• Before and after touching you
• Before and after using gloves
• After using the bathroom

Take Charge of Your Medicines

Tell your provider about:

• Any allergies or side effects you have to any medicines.
• All of the medicines, vitamins, supplements, and herbs you take. Make a list of your medicines to keep in your wallet and show the list to first responders and medical professionals when needed.
• Any medicines you brought from home. Do not take your own medicine unless your doctor says it is OK. Tell your nurse if you take your own medicine.

Know about the medicine you will get in the hospital. Speak up if you think you are getting the wrong medicine or getting a medicine at the wrong time. Know or ask:

• Names of the medicines
• What each medicine does and its side effects
• What times you should get them in the hospital

Help Improve Safety in the Hospital

All medicines should have a label with the name of the medicine on it. All syringes, tubes, bags, and pill bottles should have a label. If you do not see a label, ask your nurse what the medicine is.

Ask your nurse if you are taking any high-alert medicine. These medicines can cause harm if they are not given the right way at the right time. A few high-alert medicines are blood thinners, insulin, and narcotic pain medicines. Ask what extra safety steps are being taken.

When to Call the Doctor

Contact your provider if you have concerns about hospital errors.

References

The Joint Commission website. Hospital: 2022 National Patient Safety Goals. www.jointcommission.org/standards/national-patient-safety-goals/hospital-national-patient-safety-goals/. Updated January 1, 2022. Accessed October 14, 2022.

Wachter RM. Quality, safety, and value. In: Goldman L, Schafer AI, eds. Goldman-Cecil Medicine. 26th ed. Philadelphia, PA: Elsevier; 2020:chap 10.

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Review Date: 7/21/2022  

Reviewed By: Frank D. Brodkey, MD, FCCM, Associate Professor, Section of Pulmonary and Critical Care Medicine, University of Wisconsin School of Medicine and Public Health, Madison, WI. Also reviewed by David C. Dugdale, MD, Medical Director, Brenda Conaway, Editorial Director, and the A.D.A.M. Editorial team.

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